Not all hospitals carry identical capabilities: urgent cardiac catheterisation, neurosurgery, major burns, and neonatal intensive care are concentrated in specific centres. Transfer is a treatment decision whose goal is getting you to the most suitable service.

In short — what to do

  1. Your condition is stabilised first: airway, blood pressure, bleeding — an unstable patient is moved only out of absolute necessity.
  2. Your doctor speaks with the receiving hospital, which accepts you before you move.
  3. A medical report, your test results and imaging travel with you.
  4. You are moved in an equipped ambulance with a crew matched to your condition's severity.

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A safe transfer: stabilise first, the receiving hospital accepts, and an equipped ambulance
A safe transfer: stabilise first, the receiving hospital accepts, and an equipped ambulance
The full details

How a safe transfer works

  1. Your condition is stabilised first: airway, blood pressure, bleeding — an unstable patient is moved only out of absolute necessity.
  2. Your doctor speaks with the receiving hospital, which accepts you before you move.
  3. A medical report, your test results and imaging travel with you.
  4. You are moved in an equipped ambulance with a crew matched to your condition's severity.

What you and your family can do

  • Ask: "where to? why? who informed my family?" — answers you are entitled to.
  • Send the patient's medicines, allergy list and ID with them.
  • One calm accompanying person is better than ten anxious ones.

Be careful

  • Refusing transfer to a specialised centre in time-critical conditions — strokes, major bleeding — can cost what cannot be recovered. Ask and understand, but do not delay.

Worth knowing

The ambulance is not "just a ride" — it carries monitoring, medicines and a crew that starts treatment on the way. Moving a critical patient by private car is a dangerous decision however faster it seems.

This content is for general health education only and is not medical advice. Always seek guidance from a qualified healthcare professional. In an emergency, call 998.

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